Quality Services
The quality of our installation
We pay attention to every detail so that the quality you get from LPG-Cars is of the highest standard. Of course, being members of the LPGA (the industries governing body), all our work is done to standards stipulated by them. We also comply with the Codes of Practice of the Motor Vehicle (Construction & Use Regulations). LPG-Cars is accredited with installation of a number of LPG systems including BRC, OMVL, Tartarini & Voltran.
Customer Service Pledge
For our platinum service, which applies to the installation of the best quality Multi-point system, we provide a comprehensive service, as follows:
- Courtesy car (you have a choice of cars, subject to status and availability)
- Service/User Manual
- Filling instructions
- Approved Installer Certificate
- 36 months parts and labour warranty on the conversion
- Tyreweld puncture Sealer
- LPG Map of filling stations
We also offer a gold service for customers who are after a quality system but do not need all the additional elements.
We will ensure that you continue to be delighted with the conversion throughout the life of the car. Here is a description of our comprehensive service.
Service/User Manual
Our conversions come with a wide-ranging Service/User manual that fully describes the system and how it works. We advise all customers to read the booklet and familiarise themselves with their new conversion and be aware of recommended service intervals in order that the manufacturer's warranty is maintained.
Approved Installers Certificate
All conversions are commissioned and are certified by us as an LP Gas Association Approved Installer. We can even submit the paperwork for the DVLA so that you get the appropriate documents as soon as possible. They will also advise if you qualify for a discount on your vehicle excise duty (road tax). You should advise your vehicle insurance company that it has been converted to dual fuel petrol and LPG, most of the leading UK insurance companies now ask for a copy of an Approved Installers Certificate.
Full Vehicle Warranty
LPG-Cars provide a 36 or 24 month warranty with the Multi-point Sequential Gas Injection conversion dependent on the service purchased and this can be extended to a full Breakdown Warranty simply by calling us on 07918 635 995.
The warranty covers any vehicle components that may be adversely affected in the unlikely event of a conversion component failure. The warranty does not cover damage that occurred prior to the conversion, faulty installation or damage that could be considered general wear and tear.
For full details of the warranty inclusions and exclusions, please contact LPG-Cars directly.
Gas Filling Instructions
As a new customer to LPG you may find the filling of your newly converted vehicle a little intimidating. LPG-Cars provide a personal demonstration and a set of instructions on how to re-fuel. If you are likely to be traveling to other European countries you will discover that different filler guns are in use and LPG-Cars can provide appropriate adapters and instructions to suit. These can be purchased directly from our online shop.
Complimentary LPG Badge
LPG-Cars provide a badge with our compliments which when displayed on your vehicle shows that your car has been converted and your commitment to LPG and the environment.
